HELPFUL INFORMATION

Most people only purchase one or two monuments in their lifetime and we understand that, for many, this may be the first time choosing a monument. At Heritage Monuments, we have the knowledge, experience and expertise to calmly guide and support you through this process. We will answer all of your questions and find you the answers you need to purchase with confidence.

Below, we have tried to address a number of the most commonly asked questions. In the spirit of helpfulness, please contact us with any questions or concerns you may have.

How do I know what size of monument to purchase?

We can determine the size of the plot at the cemetery and let you know what size you are allowed to have according to the cemetery guidelines.

We can create a sketch of your memorial to determine how much room is necessary for the inscription you wish to put on your loved one’s memorial.

Budget must also be considered. Monuments and markers are affordable. We will work within your budget to create a beautiful and lasting memorial according to you wishes.

What areas do you serve?

We are locally owned and operated and service all local cemeteries. We have a good working relationship with all of the local cemeteries and are familiar with their rules and regulations.

Can I purchase a monument or marker when cremation has been the option?

Yes, you can purchase a monument or marker to be placed on a cremation lot.

Do local cemeteries permit upright monuments?

Yes, all local cemeteries permit upright monuments, including on cremation lots.

Is there a standard size required for a marker?

Markers come in all sizes depending on how much design and inscription is required.

What types of memorials are available to choose from?

There are literally hundreds of shapes and styles of memorials to choose from. We will help guide you in making selections to suit your needs and budget.

How many colours of granite are available?

There are roughly ten colours of granite quarried from around the world. We have all colours in stock.

What types of design options are available?

We have hundreds of shape carving designs in our library and a computer aided design system. Should you choose, we can also etch a design of your choice (i.e. a portrait or aerial farm scene).

Is all of your monument work completed on-site?

Yes, in fact, we are the only local monument company that still does all of its own work. We do not use any subcontractors (i.e. foundations and installation).

What type of guarantee do you offer?

We guarantee foundations against tipping and we guarantee the granite against fading or cracking.

Do you offer samples of epitaphs or verses?

Yes, we do offer samples of epitaphs or verses for you to choose from, or you are welcome to create your own.

What kind of time frame can I expect between ordering and installation?

We normally require a total of six weeks.

Am I able to pre-order a memorial?

Absolutely, in fact, a large part of our business involves pre-arranging and pre-installing monuments.

Are you able to make changes or updates to existing monuments?

Yes, we do update existing monuments by adding a final date or inscription. It is impossible, however, to change an existing inscription once it is "written in stone."